THINK:

...about how social media creates a new life for information

I can think of a few examples of this. Firstly, a mother's complaint to Target on Facebook was shared by an amazing amount of people (including someone I know) and made news headlines; a complaint which prior to social media, would probably have been ignored by Target or treated only superficially. I came across a website which lists a few more social media debacles. On the other hand, social media is doing amazing things like helping volunteer organisations to seek help fast - they can post a message and receive replies from multiple volunteers in a much shorter timeframe than ringing a list of people.   

 

                                        by Vincenzo Cosenza www.vincos.it